Shipping Information

Local Pick-up:

If you have selected pick-up in Loretto, ON as your shipping method, your order will be ready between the same day – 1 business day, excluding orders placed on Sundays. There is also the option of placing an order and picking it up at one of the upcoming in-person markets (this option is dependant on COVID restrictions and the ability to participate in, in-person markets. 

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General Shipping Info:

We appreciate your business and will try to get your package to you as soon as possible! Please note that we DO NOT offer any guarantees for shipping times – even if there is an estimate under the shipping method you select (this comes directly from Canada Post and does not include our processing time). We are not responsible for packages shipped to the wrong address. 

Once your package has left our facility and you have received your tracking number, we no longer hold responsibility for that package. Any shipping questions regarding updates, delays, etc. can be addressed directly with Canada Post. We do not have additional information beyond what is provided through your tracking number.

Processing Time: We want you to receive your order as fast as possible and work to ship orders within 1-2 business days. You will receive an email once your order has shipped.

Tracking:  All orders shipped within Canada come with tracking (unless otherwise noted). Once your order has shipped, you will receive an email with your tracking information. All tracking information is available online, and we do not have any additional information. If you did not receive tracking information, it may have gone to your junk folder. If not, contact us and we’ll help you find it!

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Canada Post:

We offer real-time shipping through Canada Post. This means that the shipping rates that you see at check out are based on the weight and estimated size of your particular order.  The prices that are displayed come directly from Canada Post and we do not make any profit on shipping costs.  Please note that any shipping time estimates (for example “1 business day”) come directly from the carriers, and do not include our processing time.  We do not recommend paying more for a shipping option that says “1 business day”, as this does not include our processing time and you will not receive your order in 1 business day.

We unfortunately are not able to offer flat rate shipping in Canada at this time. Because of the drastic variability in shipping costs across different cities and provinces, it is no longer affordable for us to pay the difference in the flat rate/actual shipping fee for customers. 

All Canadian orders come with tracking. Once your order has shipped, you will receive an email with the tracking information. 

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Shipping Costs

We have set up a shipping calculator to help you determine your shipping cost before checking out. To determine what the shipping cost will be, simply add the items you would like to purchase into your shopping cart, visit the ‘cart’ page and select your country, province, city/town, and postal code in the shipping calculator section, and hit the enter key on your keyboard.